Support

Support by E-Mail            sales@rokland.com

The average response time is between 2-6 hours during the business day.

Support by Phone            (352) 372-9902 normal hours 10AM to 5PM EST weekdays.

Sales By Phone            1-800-315-3302 **Sales questions only, for technical support call (352) 372-9902

 

Our new Knowledge Base center went live in May 2018. We will continue to add articles as needed. If you come across an issue not referenced in the Knowledge Base, please email our support staff by using the Contact link at the bottom of the Knowledge Base page.


Driver Downloads

Alfa USB Wi-Fi Products

Alfa AWUS036AC/AWUS036ACH/AWUS036EAC Windows 10 (4/11/18)
Alfa AWUS036AC/AWUS036ACH/AWUS036EAC Windows Vista/7/8/8.1

Alfa AWUS036H v5 1000mW USB Adapter (Windows 7 only- 32 & 64-bit)
Alfa AWUS036H v5 1000mW USB Adapter (Windows 2000, XP, & Vista)
Alfa AWUS036H v5 1000mW USB Adapter (Windows 8 manual install video guide)

Alfa AWUS036NH 802.11n USB Adapter (Windows XP, Vista, and Windows 7 32-bit & 64-bit)
Alfa AWUS036NH 802.11n USB Adapter (Windows 8)
Alfa AWUS036NH 802.11n USB Adapter (Apple Mac OS 10.7 to 10.9 Mavericks)
Alfa AWUS036NH (Mac OS 10.10 Yosemite information & download page)
Alfa AWUS036NH (Windows 10 update)

Alfa AWUS036NEH 802.11n USB Adapter (Windows XP, Vista, and Windows 7 32-bit & 64-bit)
Alfa AWUS036NEH 802.11n USB Adapter (Windows 8)
Alfa AWUS036NEH (Windows 10 update)

Alfa AWUS036NHR 802.11n (v1) USB adapter (Windows XP, Vista, 7 32/64) - (LEGACY 1/31/2011)
Alfa AWUS036NHR 802.11n (v1) USB adapter (Windows XP, Vista, 7 32/64) - (LATEST STABLE 9/12/2012)
Alfa AWUS036NHR 802.11n (v1) USB adapter (Windows 8) (this only works with Windows 8, not Windows 8.1)
Alfa AWUS036NHR (v2) USB adapter (ALL Windows- XP/Vista/7/8, not Windows 8.1)
Alfa AWUS036NHR (v2) USB adapter (Windows 8.1/Windows 10)
Alfa AWUS036NHR (v2) USB adapter (Mac OS 10.11 El Capitan beta, not supported by Rokland)
Alfa AWUS036NHR v2 guide (OS 10.11 El Capitan user guide)

Alfa AWUS051NH v2 dual band (All Windows from XP through 10)
Alfa AWUS052NH dual band (All Windows from XP through 10)
Alfa AWUS052NHS dual band (All Windows from XP through 10)

Alfa AWUS1900 Windows 10 4/11/18

Alfa Tube-U(N) 802.11n outdoor long range USB CPE adapter (Windows XP, Vista, 7 + Windows 8/8.1)
Alfa Tube-U(N) (Windows 10 update)
Alfa Tube-U(N) user guide + XP instructions

Alfa AWUS036NHA Windows 8 beta (driver only)
Alfa AWUS036NHA and Windows 10 information


Alfa R36 and Camp Pro (original version) (NOT Camp Pro 2/R36A)


Important notice: The Alfa Wi-Fi Camp Pro 2 featuring Alfa R36A router was  just launched in April of 2018. There is no newer firmware for it at this time. Do not attempt to load the Camp Pro v1 firmware below on Camp Pro 2.


R36 in Camp Pro Kit (v1) firmware vCo-2.29(7/12/2017)
<<Latest Version, do not use with Camp Pro 2
R36 for AWUS036H/NH/NHR 2.32 - not for Camp Pro

R36 firmware update guide
R36 firmware update video tutorial

Alfa R36A



Setup guide for Alfa R36A


Alfa Camp Pro 2



Alfa Wi-Fi Camp Pro 2 setup video
Alfa Wi-Fi Camp Pro 2 setup instructions (PDF)

Alfa Wi-Fi Camp Pro 2 FULL USER MANUAL (PDF)
Alfa Wi-Fi Camp Pro 2 Spec Sheet

The Camp Pro 2 currently ships with the latest firmware from the original product launch in April 2018. If/when we have new firmware down the road, it will be linked to here. DO NOT LOAD ORIGINAL VERSION CAMP PRO FIRMWARE ONTO THE CAMP PRO 2.

Wireless Equipment (Other)

High Power Outdoor 2000mW USB adapter (RT3070)- January 2015
802.11n Wi-Fi Wireless-N USB adapter for Apple Mac OS X RED/BLACK 2016 ver (Mac OS 10.4-10.13 High Sierra software for this product)

Additional Windows 10 resources

Linux Support & FAQ

If you need Linux assistance with any product purchased from us, please contact us directly. We are not able to guarantee Linux compatibility for any product, however many of our Alfa products do have Linux drivers. Linux is a community supported operating system and we recommend visiting various online Linux forums for advanced support. We also post useful articles in our Knowledge Base. While we will be happy to share any drivers and information we have related to Linux, we are not able to offer detailed phone or email walk-through sessions for Linux.

Question: By posting a driver for Linux for one of your products, does this mean the product will work with my distribution of Linux?
Answer: No. We post base driver packages to be of assistance to the Linux community, but by doing so we are not making claims of compatibility with particular distros.
Question: Can Rokland support staff can help me install and configure the driver, correct?
Answer: Unfortunately no. We post base driver packages to be of assistance to the Linux community, but do not have the resources to provide help and troubleshooting for Linux.



Data/Spec Sheets & Help Guides

WiFi Receivers Antennas Routers
     
Alfa AWUS036H Alfa APA-M04 Alfa R36 (data sheet)
Alfa AWUS036NH Alfa APA-M05 Alfa R36 (full user manual)
Alfa AWUS036NEH Alfa AGA-2424T Alfa R36 (New 3G support list)
Alfa AWUS036NHR Alfa AGA-2424T (assembly) Alfa R36 (Resolve IP Conflict Guide)
Alfa AWUS036NHA Alfa AOA-2412 Alfa R36 (one-sheet setup instructions)
Alfa Tube-U(G) Alfa AOA-2415 Alfa R36 (optimizing speed)
Alfa AWUS036AC Alfa APA-L2414 Alfa AP121
Alfa AWUS036ACH Alfa APA-L2419 Wi-Fi Camp Pro Kit Instructions
Alfa AWUS036EAC WiFi Camp Pro 2 instructions
Alfa N2/N2C Manual Alfa R36A setup guide
Alfa N2s Manual