Support by E-Mail            sales@rokland.com

Email support is available 7 days a week. The average response time is between 2-6 hours during the business day.


Support by Phone            
(352) 372-9902 normal hours 10AM to 5PM EST weekdays.

Sales By Phone            1-800-315-3302 **Sales questions only, for technical support call (352) 372-9902


Important notices/known issues: No known issues.


Driver Downloads

**Click here to visit our Windows 10 center for important information and the latest updated drivers for all Alfa products and Microsoft Windows 10.

Alfa Networks Products

Alfa AWUS036AC/AWUS036ACH/AWUS036EAC Windows 10 update
Alfa AWUS036AC/AWUS036ACH/AWUS036EAC Windows Vista/7/8/8.1

Alfa AWUS036H v5 1000mW USB Adapter (Windows 7 only- 32 & 64-bit)
Alfa AWUS036H v5 1000mW USB Adapter (Windows 2000, XP, & Vista)
Alfa AWUS036H v5 1000mW USB Adapter (Windows 8 manual install video guide)

Alfa AWUS036NH 802.11n USB Adapter (Windows XP, Vista, and Windows 7 32-bit & 64-bit)
Alfa AWUS036NH 802.11n USB Adapter (Windows 8)
Alfa AWUS036NH 802.11n USB Adapter (Apple Mac OS 10.7 to 10.9 Mavericks)
Alfa AWUS036NH (Mac OS 10.10 Yosemite information & download page)
Alfa AWUS036NH (Windows 10 update)

Alfa AWUS036NEH 802.11n USB Adapter (Windows XP, Vista, and Windows 7 32-bit & 64-bit)
Alfa AWUS036NEH 802.11n USB Adapter (Windows 8)
Alfa AWUS036NEH (Windows 10 update)

Alfa AWUS036NHR 802.11n (v1) USB adapter (Windows XP, Vista, 7 32/64) - (LEGACY 1/31/2011)
Alfa AWUS036NHR 802.11n (v1) USB adapter (Windows XP, Vista, 7 32/64) - (LATEST STABLE 9/12/2012)
Alfa AWUS036NHR 802.11n (v1) USB adapter (Windows 8) (this only works with Windows 8, not Windows 8.1)
Alfa AWUS036NHR (v2) USB adapter (ALL Windows- XP/Vista/7/8, not Windows 8.1)
Alfa AWUS036NHR (v2) USB adapter (Windows 8.1/Windows 10)
Alfa AWUS036NHR (v2) USB adapter (Mac OS 10.11 El Capitan beta, not supported by Rokland)
Alfa AWUS036NHR v2 guide (OS 10.11 El Capitan user guide)

Alfa AWUS051NH v2 dual band (All Windows from XP through 10)
Alfa AWUS052NH dual band (All Windows from XP through 10)
Alfa AWUS052NHS dual band (All Windows from XP through 10)

Alfa U24N Windows XP/Vista/7/8/10
Alfa U24N (Mac OS 10.11 El Capitan beta, not supported by Rokland)
Alfa U24N guide (OS 10.11 El Capitan user guide)

Alfa Tube-U(N) 802.11n outdoor long range USB CPE adapter (Windows XP, Vista, 7 + Windows 8/8.1)
Alfa Tube-U(N) (Windows 10 update)
Alfa Tube-U(N) user guide + XP instructions

Alfa AWUS036NHA Windows 8 beta (driver only)

R36 router firmware (AWUS036NH/NHR.TubeN 1.2.2.4 12/2016 release)
R36 router firmware (AWUS036NHV)
R36 router firmware (AWUS036NH/NHR/TubeN 1.2.1.2 9/2013 legacy release)
R36 router firmware (AWUS036H/TubeG firmware version)
R36 in Camp Pro Kit firmware (v 1.2.2.4)


R36 firmware update guide
R36 firmware update video tutorial
Visit our Complete R36 support center here

Wireless Equipment (Other)

 
High Power Outdoor 2000mW USB adapter (RT3070)- January 2015
802.11n Wi-Fi Wireless-N USB adapter for Apple Mac OS X RED/BLACK 2013 ver (Mac OS 10.4-10.8 software for this product)
802.11n Wi-Fi Wireless-N USB adapter for Apple Mac OS X RED/BLACK 2016 ver (Mac OS 10.4-10.11 Sierra software for this product)
802.11n Wi-Fi Wireless-N USB adapter for Apple Mac OS X ALL BLACK or pre-2013 red/black (Mac OS 10.4-10.7 software for this product)
n3 (Rokland n3) full CD contents (ZIP file, Windows XP/Vista/7/8 & Mac, updated 1/27/13)
n3 (Rokland n3) Mac software only (DMG for Mac OS 10.3 through 10.8, instructions, updated 1/27/13)
n3 (Rokland n3) Mac OS 10.9 Mavericks BETA
n3 (Rokland n3) (Mac OS 10.10 Yosemite information & download page)
Ultra-light 802.11ac Dual Band Wi-Fi USB Adapter (Windows XP/Vista/7/8 software for this product)


Linux Support

If you need Linux assistance with any product purchased from us, please contact us directly. We are not able to guarantee Linux compatibility for any product, however many of our Alfa products do have Linux drivers. Linux is a community supported operating system and we recommend visiting various online Linux forums for advanced assistance such as how to patch a driver or get a supported product into monitor mode. While we will be happy to share any drivers and knowledge base information we have related to particular products and Linux, we are not able to offer detailed phone or email walk-through sessions for Linux installations.

Linux FAQ

Question: By posting a driver for Linux for one of your products, this means the product will definitely work with my distribution of Linux, right?
Answer: No. We post base driver packages to be of assistance to the Linux community, but by doing so we are not making claims of compatibility with particular distros. Please check Linux forums for compatibility info.
Question: By posting a driver for Linux for one of your products, this means your support staff can help me install and configure the driver, correct?
Answer: Unfortunately no. We post base driver packages to be of assistance to the Linux community, but do not have the resources to provide help and troubleshooting for Linux computers.



Data/Spec Sheets & Help Guides

WiFi Receivers Antennas Routers
     
Alfa AWUS036H Alfa APA-M04 Alfa R36 (data sheet)
Alfa AWUS036NH Alfa APA-M05 Alfa R36 (full user manual)
Alfa AWUS036NEH Alfa AGA-2424T Alfa R36 (New 3G support list)
Alfa AWUS036NHR Alfa AGA-2424T (assembly) Alfa R36 (Resolve IP Conflict Guide)
Alfa AWUS036NHA Alfa AOA-2412 Alfa R36 (one-sheet setup instructions)
Alfa Tube-U(G) Alfa AOA-2415 Alfa R36 (optimizing speed)
Alfa AWUS036AC Alfa APA-L2414 Alfa AP121
Alfa AWUS036ACH Alfa APA-L2419 Wi-Fi Camp Pro Kit Instructions
Alfa AWUS036EAC
Alfa N2/N2C Manual
Alfa N2s Manual