Coronavirus Impact on Rokland Technologies: Updated March 26th

March 19, 2020

We are operating at normal business hours but with a same-day shipping cutoff time moved up to 4PM EST due to restricted FedEx hours. Orders placed after 4PM EST may not be shipped until the next business day.

If you need rush delivery after this time, please call us at (352) 372-9902 for alternate options. 

At this time, Rokland Technologies remains open for online business and shipping, but we are closed for local pickups. The county of Alachua, in which we reside, has mandated a lockdown order, however we are excepted as long as fewer than 5 employees occupy the location, and no public is allowed entry. We also are in the process of providing Wi-Fi equipment to clients involved in Coronavirus response, and consider ourselves essential for that reason. We will be abiding by these mandates.

We share our government's concern for the spread of Coronavirus, and we also are concerned about the long term effects a full closure would mean for our employees. We are remaining open in accordance with the law, with safety precautions to protect our staff. We are staggering hours and limiting office access to two employees at a time, along with heavy cleaning multiple times daily. This has not impacted our ability to get orders shipped out on time.

If you need expedited shipping and arrival by a certain day, you may wish to call us first especially if late in the day near our cutoff time. We can be reached at (352) 372-9902. Our normal hours are 9AM to 5PM EST.

Due to our reduced employee count, it may impact sales and support call times and we apologize for the inconvenience. If you call and receive a message that all employees are currently on the line with other customers, please leave a voicemail as directed and somebody will call you back shortly.

In the event of any changes, we will post updates here. Again, as of this time, all orders are shipping out on time and we are open for business normal hours 9AM to 5PM EST Monday through Friday.

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