Alfa WiFi Camp Pro/R36A Connection Problems 101: Making sure your WiFi password is correct

April 25, 2019

We've all been there. "Yes, the password is correct, I KNOW IT, I have only been entering it for the last five years....oh wait, whoops."

Our tech team tracks solutions for customer support calls, and believe it or not, an incorrect network password is the #2 reason for calls and emails. If you are setting up your Alfa WiFi Camp Pro 2 or R36A router at home, you get a good strong signal to your home network, but EVERYTIME you go through setup it completes and shows a disconnected status, it may be time to double-check your password.

Fortunately this is very easy to do if you have a Windows 10 PC. 
First, remove any Ethernet cable going between your computer and the Camp Pro 2 or R36A router. Then connect your Windows 10 PC Wi-Fi to your home network. Once you are connected, follow these steps (with screenshots) from our friends at Plannerwire to see on the screen what your network password is. This can be helpful in remembering if there are any capital letters in your password (WiFi passwords are case sensitive), if that round character is a zero or an O, if that's an l or a 1, or if those people who installed your new router simply wrote it down wrong. Click this link to see instructions:



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